Hawaii Coffee Company
Brewing, Usage & Appreciation
Products
Orders and Shipping
My Account
Hawaii Coffee Company
Categories
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Brewing Tips and Storage
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Coffee Basics
- What coffee is the best option for espressos?
- Your coffee contains Arabica coffee. I thought I was purchasing Kona coffee?
- Why are the beans oily?
- How much coffee should I use (per cup)?
- How long is your coffee good for?
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Our Products
- Can you please mail me a catalog?
- Where can I find your Products in the mainland?
- Are your products organic?
- Why was my coffee not compressed?
- Where are your coffee beans from?
- Do you sell merch? (mugs, tshirts, etc)
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Aloha Break Subscription
- Why can’t I create a subscription for case rate items?
- How do I add an additional item(s) as a one-time purchase to my upcoming subscription order?
- How do I update my billing/shipping info?
- How can I pause my Aloha Break shipment?
- How do I add other items to my subscription?
- How do I update payment info?
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Shipping and Returns
- Return Policy
- How do I cancel my order?
- My order has been shipped but I no longer need it. Please cancel.
- How long does it take to ship & deliver?
- How much is shipping?
- My order meets the $29 purchase minimum but why am I being charged more for shipping?
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Orders
- I just placed an order and can’t find it. Where can I find my order?
- My billing and shipping addresses are correct but your website isn’t accepting my payment information.
- Why is my coupon not working?
- I can’t add an item to my cart.
- I have items in my cart but can’t process my order.
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Account Information
- How do I create an account?
- Do you offer Guest Checkout?
- How do I log into my account?
- I can’t log into my account. Can you reset my password?
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Emails
- Remove me from your mailing list.
- Why can’t I sign up for emails?
- How do I sign up for email promos?
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Promotions
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Service Requests
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